A FEW QUESTIONS ANSWERED.
What is the VIN?
Every vehicle has a unique vehicle identification number (VIN), which always consists of 17 alphanumeric characters.
Where can I find my 17-digit VIN?
1. In the vehicle:
- Door frame
- Engine compartment
- With the spare wheel (if available)
2. Type certificate
3. Vehicle LogBook
4. Workshop documents
5. Insurance records
Who pays the service / repair costs?
BMW assumes all costs for a technical action or a safety-related recall.
If your vehicle is affected by a technical campaign or a recall, you can make an online appointment here or find a BMW Service Partner near you.
If you have any questions, please contact your BMW Service Partner or our BMW Service customer service at:
Tel .: 0800 21 55 55 (in Germany)