Whatever your concern is, the BMW Customer Service is here for you. Our qualified service staff answer your questions and support you in any way they can.
Your contact to BMW Service
CUSTOMER SERVICE: Call us on: 2326 4549 Email us at: info@mml.mizzi.com.mt
You want to make an appointment or have questions about purchasing a car? Thanks to our close dealer network, there is always a BMW Partner near you. Whatever your concern is, we are here for you.
If your BMW needs a service or repair, you can make an appointment as usual. Contact your BMW Service Centre now and book the next possible appointment.
You are eagerly waiting for your new BMW and have questions about delivery? Contact your BMW dealer now and find out everything you need to know about this special day.
BMW ensures that BMW ConnectedDrive Services are available to you as before. If you have any questions, our customer service is of course always there for you.
YOUR CONTACT TO BMW CONNECTED DRIVE: Call us on: 2326 4583 Email us at: info@mml.mizzi.com.mt
Can I still get my BMW repaired at a genuine BMW dealership?
We continue to offer our workshop services at many locations to ensure the necessary individual mobility of our society even during the current, challenging situation.
How do I keep my BMW free from viruses?
We suggest cleaning all surfaces that you touch with a damp cloth and a little soapy water. Knobs and door handles may also be cleaned carefully with a little disinfectant. Please do not use any aggressive (e.g. chlorine, etc.), abrasive or corrosive cleaners on the surface of your car and interior. You can also reduce the spread of viruses on your interior by washing your hands before using your BMW.
How can I protect myself?
Stay up-to-date with the latest COVID-19 information, available on the World Health Organization (WHO) website and through your national and local health authorities. Observe the behavior and hygiene measures shown and recommended there.
Are there any changes to the expiration date of warranty and service packs that are affected by corona virus?
BMW is committed to supporting customers affected by the closure of our retailers during the coronavirus restrictions. For customers with a warranty expiry during the coronavirus restrictions (from 16th March 2020 onwards), we will extend your warranty coverage until 1st of May 2020. Please contact your BMW Service Partner by phone or visit their homepage to find out about the current contact options.
Are BMW the BMW car dealerships open for customers?
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Are BMW service workshops open?
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Can I go to my BMW dealership as usual to buy a car?
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I am interested in a new / used BMW, but I cannot go to the dealer. Are there any other possibilities?
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My BMW is due for service. Can I make an appointment at the moment?
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My BMW needs a maintenance / repair. Can I make an appointment at the moment?
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I have a maintenance appointment for my BMW, but I am currently unable to keep it. Can I postpone my appointment?
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Can I currently take my BMW to a BMW Service garage for repair?
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Is it currently possible to get a replacement BMW?
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What hygiene measures are applied at BMW dealerships?
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Is a vehicle service also possible without personal contact?
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Can I conclude a new BMW leasing contract?
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My lease is up. What do I have to take into account at the moment?
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Can I still access my My BMW account?
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Are BMW ConnectedDrive services and BMW Remote Services available?
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Is BMW breakdown and accident assistance still available?
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Are there currently supply shortages for new vehicles?
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Will my new BMW be delivered on the planned date?
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Is it possible and advisable to share a car via SHARE NOW despite of the COVID-19 virus?
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