BMW and the BMW partners support our customers in times of COVID-19 where they can

WE’RE HERE FOR YOU.

WE’RE HERE FOR YOU.
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BMW AND OUR DEALERS ARE HERE TO SUPPORT YOU.

The BMW Customer Service is available for customers despite COVID-19.

STAY IN TOUCH WITH US.

Whatever your concern is, the BMW Customer Service is here for you. Our qualified service staff answer your questions and support you in any way they can.

Your contact to BMW Service

CUSTOMER SERVICE:
Call us on: 2326 4549
Email us at: info@mml.mizzi.com.mt
 

The BMW Partners and car dealers are available for customers despite COVID-19.

YOUR BMW PARTNER IS ALWAYS OPEN FOR YOU.

You want to make an appointment or have questions about purchasing a car? Thanks to our close dealer network, there is always a BMW Partner near you. Whatever your concern is, we are here for you.

Our services for you

  • Appointments
  • Purchase & advice
  • Workshop services
  • BMW Accessories
  • And many more
You can always make an appointment with your BMW Service Centre.

MAKE AN APPOINTMENT.

If your BMW needs a service or repair, you can make an appointment as usual. Contact your BMW Service Centre now and book the next possible appointment.
BMW does everything it can to ensure that new vehicles will be delivered on time despite COVID-19.

IS MY NEW BMW ON TIME?

You are eagerly waiting for your new BMW and have questions about delivery? Contact your BMW dealer now and find out everything you need to know about this special day.

YOU HAVE AN INQUIRY FOR BMW FINANCIAL SERVICES?

BMW Financal Services is open on business despite COVID-19

Your leasing contract expires or your’re thinking about a new BMW? Contact us now. Our competent staff will have the best solution for you.

YOUR CONTACT TO BMW FINANCIAL SERVICES:
Email us at: info@mml.mizzi.com.mt

YOUR CONTACT TO BMW CONNECTED DRIVE.

BMW ensures that BMW ConnectedDrive Services are available to you as before.

BMW ensures that BMW ConnectedDrive Services are available to you as before. If you have any questions, our customer service is of course always there for you.

YOUR CONTACT TO BMW CONNECTED DRIVE:
Call us on: 2326 4583
Email us at: info@mml.mizzi.com.mt

STAY CONNECTED WITH BMW.

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FACEBOOK.

Follow us on Facebook for updates, conversations, and answers to your questions.
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INSTAGRAM.

Get the latest news about BMW on our Instagram channel.
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WHATSAPP.

Contact our customer service team via WhatsApp and get answers to your questions.
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TWITTER.

Always up to date: with BMW news on Twitter.

ENJOY THE WORLD OF BMW AT HOME.

Family sitting together on the sofa in front of the laptop

#STAYSAFE: 7 IDEAS FOR YOUR TIME AT HOME.

These fun car ideas will get you your daily car treat, even if you’re indoors.
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BMW ON YOUTUBE.

Visit our BMW YouTube Channel for news and videos about the BMW brand.
Changing Lanes the BMW Podcast

THE BMW PODCAST.

Stay entertained at home: with our BMW Podcast – Changing Lanes.
The Stay Safe Playlist by BMW

FEEL GOOD BEATS.

Stay in a good mood at home with Feel Good Beats from the BMW #StaySafe playlist.

QUESTIONS AND ANSWERS.

Please find useful answers to frequently asked questions about the current situation according COVID-19.

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  • Can I still get my BMW repaired at a genuine BMW dealership?

    We continue to offer our workshop services at many locations to ensure the necessary individual mobility of our society even during the current, challenging situation.

  • How do I keep my BMW free from viruses?

    We suggest cleaning all surfaces that you touch with a damp cloth and a little soapy water. Knobs and door handles may also be cleaned carefully with a little disinfectant. Please do not use any aggressive (e.g. chlorine, etc.), abrasive or corrosive cleaners on the surface of your car and interior. You can also reduce the spread of viruses on your interior by washing your hands before using your BMW.

  • How can I protect myself?

    Stay up-to-date with the latest COVID-19 information, available on the World Health Organization (WHO) website and through your national and local health authorities. Observe the behavior and hygiene measures shown and recommended there.

  • Are there any changes to the expiration date of warranty and service packs that are affected by corona virus?

    BMW is committed to supporting customers affected by the closure of our retailers during the coronavirus restrictions. For customers with a warranty expiry during the coronavirus restrictions (from 16th March 2020 onwards), we will extend your warranty coverage until 1st of May 2020. Please contact your BMW Service Partner by phone or visit their homepage to find out about the current contact options.
     

QUESTIONS AND ANSWERS.

Please find useful answers to frequently asked questions about the current situation according COVID-19.

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  • Are BMW the BMW car dealerships open for customers?

    tbd - local answer

  • Are BMW service workshops open?

    tbd - local answer

  • Can I go to my BMW dealership as usual to buy a car?

    tbd - local answer

  • I am interested in a new / used BMW, but I cannot go to the dealer. Are there any other possibilities?

    tbd - local answer

  • My BMW is due for service. Can I make an appointment at the moment?

    tbd - local answer

  • My BMW needs a maintenance / repair. Can I make an appointment at the moment?

    tbd - local answer

  • I have a maintenance appointment for my BMW, but I am currently unable to keep it. Can I postpone my appointment?

    tbd - local answer

  • Can I currently take my BMW to a BMW Service garage for repair?

    tbd - local answer

  • Is it currently possible to get a replacement BMW?

    tbd - local answer

  • What hygiene measures are applied at BMW dealerships?

    tbd - local answer

  • Is a vehicle service also possible without personal contact?

    tbd - local answer

  • Can I conclude a new BMW leasing contract?

    tbd - local answer

  • My lease is up. What do I have to take into account at the moment?

    tbd - local answer

  • Can I still access my My BMW account?

    tbd - local answer

  • Are BMW ConnectedDrive services and BMW Remote Services available?

    tbd - local answer

  • Is BMW breakdown and accident assistance still available?

    tbd - local answer

  • Are there currently supply shortages for new vehicles?

    tbd - local answer

  • Will my new BMW be delivered on the planned date?

    tbd - local answer

  • Is it possible and advisable to share a car via SHARE NOW despite of the COVID-19 virus?

    tbd - local answer